Terms & Conditions
Solent Specialist Physiotherapy
Effective from:Ā 1 January 2025
These Terms and Conditions apply to all users of the Solent Specialist Physiotherapy website and to anyone who books or receives services through us.
By using our website or booking an appointment, you agree to these terms.
About us
Solent Specialist Physiotherapy provides private physiotherapy, assessment, rehabilitation and related clinical services.
Use of this website
The content on this website is provided for general information only. It does not replace individual medical advice or a clinical assessment.
While we aim to keep information up to date and accurate, we do not guarantee that all content is free from errors or omissions.
Appointments and bookings
Appointments may be booked online, by phone or by email.
When you book an appointment, you agree to provide accurate and complete information about your condition and contact details.
Cancellations and missed appointments
We require notice if you need to cancel or reschedule an appointment.
Failure to attend or late cancellation may result in a charge, as appointment slots are reserved specifically for you.
Details of cancellation timeframes and fees may be provided at the time of booking.
Clinical care
All care is provided by qualified, registered physiotherapists and healthcare professionals.
Treatment plans are based on clinical assessment and professional judgement. Results cannot be guaranteed, as recovery depends on many factors including your condition, general health and participation in rehabilitation.
Fees and payment
Fees for services will be provided before or at the time of booking.
Payment is due as specified at the time of your appointment or as otherwise agreed.
Data protection and privacy
We take your privacy seriously. Any personal information you provide is handled in line with ourĀ Privacy PolicyĀ and UK data protection laws.
Third-party services
Our website or services may involve third-party platforms such as booking systems, email providers or analytics tools. Their use is subject to their own terms and privacy policies.
Liability
Solent Specialist Physiotherapy is not responsible for any loss or damage arising from the use of this website or reliance on its content, except where required by law.
Nothing in these terms limits your legal rights.
Changes to these terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page.
Contact
If you have any questions about these Terms & Conditions, please contact:
Solent Specialist Physiotherapy
Email: [email protected]
